Privacy Policy

Last updated: February 2026

Little Shiloh’s Store (“we”, “our”, “us”) operates this store and website (the “Services”). We are powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through the Services.

Personal Information We Collect

Depending on how you interact with the Services, we may collect:

• Contact details: name, billing/shipping address, phone, email
• Financial information: payment details processed via secure payment providers
• Account information: username, password, preferences
• Transaction information: items viewed, carted, purchased, returned
• Communications with us: customer support messages, inquiries
• Device/usage information: browser type, IP address, device identifiers, interaction data
• Cookies and tracking data: see “Cookies & Tracking Technologies” below

Sources of Personal Information

• You directly (account creation, checkout, support)
• Automatically via cookies and similar technologies
• Service providers acting on our behalf (payment, fulfillment, analytics, marketing)
• Partners or third parties (only as necessary for order fulfillment or marketing)

How We Use Your Personal Information

• Provide, tailor, and improve the Services (order processing, shipping, returns, account management, personalized experience)
• Communicate with you (customer support, service notifications)
• Marketing and advertising (emails, on-site/off-site ads, retargeting, with your consent)
• Security and fraud prevention (authentication, detection of unsafe or illegal activity)
• Comply with legal obligations and enforce our terms

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Enable site functionality and analytics
• Track user behavior to improve experience
• Serve personalized ads and retargeting campaigns

You can manage or disable cookies through your browser settings. Opt-out links for personalized ads may be found at Google Ads Settings and other advertising platforms.

Marketing Consent

We may use your contact information for marketing purposes, including newsletters, promotions, or personalized offers.

• You will only receive marketing communications if you opt-in.
• You may unsubscribe or opt-out at any time using the links provided in emails or by contacting us.

How We Share Your Personal Information

• With Shopify, vendors, and service providers (IT, payments, analytics, fulfillment, shipping)
• With marketing or business partners, in accordance with their privacy notices
• When you provide consent or direction
• With affiliates or within our corporate group
• In connection with a business transaction or as required by law

Data Retention

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements. Approximate retention periods:

• Transaction & order data: 7 years (for accounting/legal purposes)
• Account information: until account deletion or inactivity of 2 years
• Marketing consent records: until you opt-out or withdraw consent

Children’s Privacy

Our Services are not intended for children below the age of majority in your jurisdiction. Parents or guardians may contact us to request deletion of a child’s information.

International Transfers

Your information may be transferred, stored, and processed outside your country. For EEA/UK transfers, recognized legal mechanisms such as Standard Contractual Clauses are used.

Security

We implement reasonable measures to protect your personal information, but no system is perfect or impenetrable.

Your Rights and Choices

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Receive a portable copy of your information
• Opt out of targeted advertising or data sharing
• Object or restrict processing
• Withdraw consent where applicable

To exercise your rights, contact us using the details below. We may need to verify your identity or the identity of your authorized agent.

Complaints

If you have a concern about how your data is handled, contact us first. You may also contact your local data protection authority.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last updated” date.

Contact

• Email: info@littleshilohsstore.com
• Phone: +61 451 480 093
• Address: Unit 208/528-538 Rocky Point Rd, Sans Souci – New South Wales 2219, Australia
• Business Hours: Monday to Friday, 9:00am – 6:00pm