CUSTOMER SUPPORT

Our team is here to help. If you have any questions about your order or our products, please contact us.

Email: info@littleshilohsstore.com
Response time: 24–48 hours

Please consider the following, before reaching out:

  • In-Transit Orders: If your order status is IN TRANSIT, it means your order is on the way. Even if the status remains the same for a few days, please be patient.
  • Order Cancellations: Orders cannot be canceled once they are in transit. If you've changed your mind, kindly wait to receive your order and then initiate a return.
  • Order Updates: For order updates, use your tracking ID or Order Number on the Track Your Order page.
  • Confirmation and Tracking: If you haven't received any confirmation or tracking number, check your email spam folder. These are automatically generated, and everyone should receive one.
  • Cancellations or Changes: For cancellations or changes, email us within 12 HOURS after placing your order, and rest assured, we will accommodate your request.

Contact Information:

  • Email: info@littleshilohsstore.com
  • Opening Hours: Monday to Friday, 9 am to 6 pm.
  • Phone: +61 451 480 093
  • U 208/528-538 Rocky Point Road, Sans Souci - New South Wales 2219, Australia